Where do you make your income?
This is a very commonly asked question - and we are proud to say 100% of our income is generated directly from a project fee billed to our clients. We do not accept financial incentives to recommend solutions to you, so we are always independent. This means the advice you pay for is the best possible advice. It also means we can recommend solutions on our terms and take a tough approach to negotiations on your behalf.
How do you bill your clients?
This is a critical point of difference for us - we bill solely on a predetermined project fee, which is based on the value we can provide an organization. We do not bill based on the savings generated, as this immediately creates the bias to recommend the cheapest provider, regardless of quality or stability. We also do not bill on an hourly rate as this is not reflected in our true value. We are very much able to work with clients and scale the scope of the project to match their budget for improvement.
I would like to offer you a sales commission, financial incentive, or motivational bonus for any sales you create for us.
We cannot accept this, as we must remain completely without bias. The best thing would be for you to take this bonus and apply it to the quote given to us on behalf of the client - this would probably increase the probability of your solution being taken up.
The best price doesn't always mean sufficient quality - how do you guard against this?
We meet with and assess dozens of potential suppliers a month. Those that satisfy our requirements are kept on our lists. This means that the time consuming networking and meeting process has already taken place. It also means that our recommendations aren't just based on price, they're based on the organization's ethics, service, people, and quality. Note that even though we try to recommend from our list of vetted suppliers, we are always on the lookout for alternatives across all industries. We often vet suppliers as needed by a client.
Doesn't the vetting process create bias?
It would if we had a fixed amount of suppliers on our lists; instead, we are constantly finding and adding new suppliers. We don't play favourites, often it comes down to the bottom line. The advantages of us checking out our recommendations in advance are numerous, but essentially it means that you can trust those companies. If we hear of bad experiences with a supplier, we immediately work to assess whether we can recommend them in future.
Do you take a cookie cutter approach to creating reports?
Absolutely not. For one thing, each company's needs are very different, as well as the situation. If we took a cookie cutter approach, we would not be recommending the best possible suppliers, nor would we be offering relevant advice on streamlining business operations.
I would like some facts or figures to give me an idea of what you're worth.
Certainly! While we cannot give you specific figures(each business is different), we can say that you will usually see an average of between a 1%-5% reduction in your regular overheads if we are employed in a cost reduction capacity. That coupled with process streamlining and resource optimization can bring quite a large savings to the forefront. However, many of the benefits for process streamlining can't be measured very well, but are tangible. We are of the most benefit to small to medium sized organizations of around five to 25 employees.
- Book a free consultation, where we sit down and evaluate how we can be beneficial to your organization
- Want to get a taste of what we do? Please see our portfolio page, or contact us directly.
